When it launched Gmail, Google was already known to millions as the window to the entire internet through its ubiquitous search engine. "Hotmail was one of the first to gain a lot of the early users and then Google came along and captured a lot of its cool factor." "Certainly Hotmail has been stagnating," said Jeff Mann, the vice-president of research at analysts' firm Gartner. Hotmail, it seemed, had become a place for teenagers who preferred to spend more time using MSN Messenger than lengthy emails. It had the added bonus of being a cleaner inbox with a more professional-looking email address. Size matters, and Google offered more space for chunky messages. Like many, I suspect, I ditched Hotmail in around 2007 for Gmail. The move is designed to unify Microsoft's range of software products, such as Windows Phone and Office, and entice a new generation of Facebook-addicted users who want to see status updates alongside emails.
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